About RiverRock

RiverRock understands how to deliver superior institutional level service at a regional level for a competitive value. Based on decades of experience managing national portfolios across the country, the principals knew there was a void in what was being provided to owners. Historically, to achieve cost expectations, management firms had focused on cutting back the very thing they were hired to do, provide quality management services to the owner and the asset.

Determined to find a better solution for the client, RiverRock looked outside the real estate industry at successful customer-service based industries for new ideas in service, technology, training and pricing.

The result? RiverRock Real Estate Group and Diablo RiverRock, client-centric property management firms.

Excellence
RiverRock has earned the Accredited Management Organization (AMO) designation from the Institute of Real Estate Management (IREM). The AMO accreditation recognizes excellence among real estate management firms and has only been awarded to 505 firms worldwide. Only those firms that achieve the highest level of performance, experience and financial stability and have a CPM in an executive position can earn the AMO credential.

Fee Structure
RiverRock utilizes a unique fee structure based on hassle-free pricing and express documentation that eliminates distractions and saves time. Through proactive outsourcing of non-core functions, such as human resources, legal, corporate, information technology and training, RiverRock transfers savings to the client realized through these methods. RiverRock remains focused on providing its core function, management services, in a competitive manner thus increasing its capacity to build value for the owner.

Training
RiverRock’s foundation is its commitment to leadership training and education programs. Managers are tested and rated on entry-level skills, and again following all training programs, additionally, every team member receives an annual 360 degree evaluation on their high commitment to client service. Measurable objectives and performance-based incentive programs ensure owners that RiverRock achieves its high-caliber of client service.

The following provides a detailed overview of RiverRock's Owner and Corporate Services. If you would like more information on how our team can add value to your properties, contact us at (714) 689-1440 or email us at clientsfirst@riverrockreg.com.

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